Terms of service


TERMS OF SERVICE

Last Updated: Feb 13, 2026

Welcome to Aelina (“Aelina,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website located at [yourdomain.com] (the “Site”) and any purchases or interactions made through it.

By accessing or using our Site, you agree to be bound by these Terms.

1. Use of Our Site

By using this Site, you confirm that:

  • You are at least 18 years old or have parental/guardian consent.

  • You will not use our products or content for unlawful purposes.

  • You will not attempt to interfere with the security or functionality of the Site.

We reserve the right to refuse service to anyone at any time for any reason.

2. Products & Availability

Aelina offers products including but not limited to:

  • Coffee, tea, and matcha

  • Apparel and accessories

  • Ceramics and lifestyle goods

  • Event tickets and workshop experiences

All products are subject to availability.

We reserve the right to:

  • Limit quantities per customer

  • Modify pricing

  • Discontinue products without notice

Colors and appearance may vary depending on device screens.

3. Orders & Payment

By placing an order, you agree that:

  • All information provided is accurate and complete.

  • You are authorized to use the payment method submitted.

  • We may cancel or refuse orders at our discretion.

If we cancel an order after payment is processed, a refund will be issued to the original method of payment.

4. Shipping & International Orders

Shipping times are estimates and may vary.

Aelina is not responsible for:

  • Carrier delays

  • Customs processing delays

  • Duties, taxes, or import fees

International customers are responsible for any customs charges imposed by their country.

5. Returns & Exchanges

Due to the nature of certain products:

  • Coffee, tea, and matcha are final sale.

  • Apparel may be eligible for exchange within [X] days if unworn and in original condition.

  • Damaged ceramics must be reported within 48 hours of delivery with photo proof.

  • Event tickets are non-refundable unless the event is canceled by Aelina.

Return approval must be obtained via email at: [your email].

6. Intellectual Property

All content on this Site — including but not limited to:

  • Logos

  • Brand name “Aelina”

  • Designs, graphics, packaging

  • Photography

  • Written content

is the property of Aelina and may not be copied, reproduced, or used without written permission.

7. Email Marketing Communications

By subscribing to our newsletter or entering your email address on our Site, you consent to receive marketing communications from Aelina, including:

  • Product launches

  • Restock notifications

  • Promotional offers

  • Event announcements

  • Brand updates

You may unsubscribe at any time by clicking the unsubscribe link in our emails.

We do not sell your personal information to third parties.

8. SMS Marketing Terms

By opting into SMS marketing through checkout, pop-ups, or subscription forms, you agree to receive recurring automated text messages from Aelina, including:

  • Order updates

  • Restock alerts

  • Promotions

  • Event notifications

Message frequency varies.
Message and data rates may apply.

You may opt out at any time by replying:
STOP – to unsubscribe
HELP – for assistance

Consent to receive SMS messages is not a condition of purchase.

We will not share your phone number with third parties for marketing purposes.

9. Privacy

Your submission of personal information through the Site is governed by our Privacy Policy.

We implement reasonable safeguards to protect your personal information, but no method of transmission over the internet is 100% secure.

10. Health & Allergy Disclaimer

Customers are responsible for reviewing ingredient information before consuming products.

Aelina is not liable for allergic reactions or sensitivities.

11. Limitation of Liability

To the fullest extent permitted by law, Aelina shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of profits or business interruption

  • Delays beyond our reasonable control

All products are provided “as is” unless otherwise required by law.

12. Governing Law

These Terms are governed by the laws of:

[Insert Jurisdiction — e.g., State of New Jersey, USA]

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Continued use of the Site after changes constitutes acceptance of those changes.